Tag Archives: member surveys

Caron Lindsay

How I broke LDHQ’s chatbot

By Caron Lindsay | Sun 18th March 2018 - 8:55 am

A few days ago, I got a bright email from our party’s new Head of Membership and Member Engagement, Greg Foster.

You may well have had it too if you are a party member.

Its purpose is to advertise a new survey tool that the party is trialling.

It is basically a chatbot asking you questions in Messenger.

I had to have a go.

It felt very weird to be interacting with a bot, but I soon found myself typing away in relaxed and conversational tone with it as it asked me about my history in the party, what prompted me to join and what …

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