Tag Archives: consumer rights bill

Jo Swinson has good news for consumers

jo swinsonWay back in May, Stephen Tall made Jo Swinson his 36th Liberal Hero of the week for her plans to make consumer rights more wide-ranging and easier to understand. She published her draft bill yesterday. The measures within it include:

  • a service to be re-performed or some money back, eg if 25 out of 100 photos of an event are substandard, you would get 25% of your money back;
  • rights over digital content, eg a streamed movie that keeps freezing;
  • a clear 30 days to return faulty, non perishable

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