Tag Archives: FirstGroup

Prateek Buch

Opinion: Are we being taken for a First(Group)-class ride?

By Prateek Buch | Thu 16th August 2012 - 10:55 am

As someone who has used the west coast mainline regularly for the past fifteen years (and would have done so more if the cheaper fares were more readily available), I can testify to a significant improvement in reliability and levels of service in recent years. Much of this was of course down to the £9bn and more of public investment in upgrading the line, and much was down to Virgin themselves – I carry no torch for Sir Richard but there’s little denying that Virgin trains, expensive though they undoubtedly can be, ran what became a reliable, punctual, comfortable service.

But …

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