Tag Archives: virtual wards

Last week my husband, Ian, was bluelighted into Kingston Hospital. He was very unwell, and eventually – not immediately – they diagnosed Covid. He is clinically vulnerable because of a number of medical conditions, and we shielded carefully through full and partial lockdowns. Neither of us has had Covid up until now. Given the way it attacked him this time we could see why shielding had been essential for him before vaccines became available.

The A&E staff at the hospital were brilliant and he was kept for 48 hours in the Resus unit, but what I want to tell you about is what happened next. Ian was sent home on Saturday, with an oxygen supply and lots of pills, to a Virtual Ward. He was given a kit consisting of an internet Home Hub, a tablet, a wearable monitoring device that sits on his arm, a blood pressure device (to be used 4 times a day), a bespoke charger and an oximeter.

We were left on our own to set it up – even though I am tech savvy I did find that a bit daunting at the end of a tiring and stressful day. However the instructions were crystal clear and it all worked perfectly. His kit was made by Current Health but there are other brands in use.

Ian’s health data is being followed for 24 hours a day at the Monitoring Hub, which covers several hospitals. We have a phone number that we can call at any time for advice or help. They also call us when, for example, his monitoring device fell off and they weren’t getting readings. They asked me to have my mobile by the bed so they can wake me if any readings are a cause for concern during the night.

The Virtual Ward team at Kingston Hospital is on duty between 8am and 6pm each day. Every day they have a case conference on each of the patients in the Virtual Ward. Someone from the team – usually a nurse, but sometimes a doctor – phones each day to discuss Ian’s progress. Usually we switch to a video call on the tablet for that.

The pharmacist phoned one day to explain a change in medication, and the new prescription was delivered to the door by the team physiotherapist. She is the only medical practitioner we have met in person throughout the whole process and she seemed pleased to meet one of her patients face-to-face.