Author Archives: Sir Robert Smith MP

Sir Robert Smith MP

Sir Robert Smith MP writes…Retailers must end excessive delivery charges

By Sir Robert Smith MP | Thu 12th September 2013 - 11:59 am

Earlier this week I launched my Fairer Delivery Charges campaign. The campaign calls on online retailers to end excessive delivery surcharges and to make surcharges more transparent on their websites.

People in the North East of Scotland and in the Highlands and Islands are fed up with the excessive surcharges that some online retailers charge.  The campaign is about making sure that consumers no longer have to pay these ridiculous surcharges.   Recent examples from constituents that have contacted me include someone who lives five miles outside of Aberdeen being charged £60 instead of £20 for delivery and someone else being told …

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