
Katie (not her real name) put out a desperate plea on her community Facebook page, the battle cry of a mother at the end of her tether. A tenant of one of the region’s largest housing associations, she was living on the ground floor of a newly built block of flats in the ward I had represented for just a few weeks.
It was 2017 and Katie had lived for 3 years in the two-bedroom ground floor flat with her partner and their two tiny children, one 3 years old and the other a fragile 3 month old newborn who’d been born prematurely. The baby had had multiple trips to hospital with bronchitis in his very short life, and multiple courses of antibiotics.
Katie was convinced that the source of her baby’s health issues was the mould and damp in their flat. Shoes and toys left overnight on the floor went mouldy. The soft furnishings had had to be replaced twice in three years because they were rotting into the damp carpet. Katie spent every day cleaning, bleaching, and washing, and overnight the mould would return to anything left on the ground. Walking across the carpet in socks led to wet socks.

Katie’s mental health was suffering badly. She was cleaning all day, wiping down surfaces obsessively, but still failing to keep her children safe and healthy. She could get nobody who ought to have cared to take any interest. She felt judged at every turn. She feared being kicked out by the housing association for complaining too much. She felt as though she had no rights.