Tag Archives: digital exclusion

12 February 2019 – today’s press releases

Digital exclusion shows Universal Credit not fit for purpose

Responding to reports that almost half a million people needed help to apply for the government’s flagship Universal Credit benefit online, DWP Spokesperson Christine Jardine said:

The Liberal Democrats raised the issue of digital exclusion with Conservative ministers months ago, but these concerns clearly haven’t been taken on board. This underlines the need to look again at Universal Credit, which is clearly not creating the simpler and more accessible benefits system that was intended.

It is failing the very people it was supposed to be designed to help. Now the Government has acknowledged

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