Tag Archives: mending the safety net

Suzanne Fletcher

A Liberal idea to empower claimants

By Suzanne Fletcher | Mon 3rd October 2016 - 9:35 am

 

At Conference we agreed a policy motion, “Mending the safety net”, on ways of stopping people from falling into poverty caused by problems with social security nets. Leaving aside the heated arguments for how this would best work, how about involving those we are talking about in having a needle and thread too ?

Whatever the ways we have of mending the safety net, those who need it must be able to understand the letters that they are sent from the officials concerned.

I am not blaming the officials, they don’t necessarily know how what is written is perceived, but what can be done is listen to the recipients.  I was a volunteer advisor with CAB for 40 years, and know how many people just do not understand what they are being told.

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Posted in Op-eds | Also tagged | 16 Comments
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