Tag Archives: Mid Staffordshire Hospital

Norman Lamb MP

Norman Lamb writes … Culture change – the foundations

By Norman Lamb MP | Tue 26th March 2013 - 6:12 pm

How do you change the culture of an organisation – particularly one as large as the NHS? That was one of the key questions posed by the Francis Inquiry into the appalling failings at Mid Staffordshire Hospital. Today we set out part of the answer.

The overriding message of the Francis report was the need for a culture change across the NHS to make sure that patients always come first. That change will take time, leadership, and engagement from staff. But the measures announced today set the tone, and signal what I hope will be the start of a transformation. They …

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