Tag Archives: public services

Daily Mail urges readers, “Vote Lib Dem”

Well, almost. But those were the two words which leaped out from the screen when I saw this headline on the Mail’s website:


To speak to a human being when you phone customer services… vote LibDem

Here’s the story:

Posted in News | Also tagged and | 6 Comments

Will Tory Barnet’s ‘Ryanair Council’ model backfire?

There’s been plenty of reaction to yesterday’s Guardian story in which Tory-controlled Barnet council revelled in their plans to adopt the practices of no-frills airlines like Ryanair in their delivery of local services:

Barnet wants householders to pay extra to jump the queue for planning consents, in the way budget airlines charge extra for priority boarding. And as budget airline passengers choose to spend their budget on either flying at peaktime or having an in-flight meal, recipients of adult social care in Barnet will choose to spend a limited budget on whether to have a cleaner or a respite carer or even a holiday to Eastbourne. Other examples of proposed reforms include reducing the size of waste bins to minimise the cost of council rubbish collections.

The proposals are being seen as an example of “new Conservatism” which is spreading among Tory-controlled boroughs. Observers believe “radical outriders” such as Barnet offer a glimpse of how a David Cameron government could overhaul public service provision in an era of heavy spending cuts.

The Evening Standard’s Paul Waugh has dug out a couple of revealing quotes, first from Tory Barnet councillor John Hart:

With council tenants, and I’ll admit I am putting it crudely, it has been a lot of ‘my arse needs wiping, and somebody from the council can come and do it for me’.”

Posted in Local government and News | Also tagged , , , , and | 4 Comments
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