Our 57 new MPs have spent the Summer representing their constituents, writing to ministers and getting used to Westminster traditions and rituals.
North Norfolk MP Steffan Aquarone has written for Radix about his first impressions of Westminster and he’s identified a whole stack of things that need to change.
The Houses of Parliament are sinking into the Thames. Many dozens of offices were condemned upon their vacation by outgoing MPs. There are electrical and water hazards only a few metres underfoot, and the whole thing will cost billions to fix – not least because MPs are insistent they stay in the building while it happens.
But there is an even greater urgency to transform the way the organisation operates if we’re to bring about the change this country badly needs.
The layout needs updating for a start:
Rather than being designed around main thoroughfares, the grand corridors are built around the ritual ceremony that opens Parliament. The layout was set in a pre-digital age when runners carried messages between chambers, meaning the fastest way from the new bit to the old is via sets of narrow stairs.
Instead, a modern internal design is needed, where the main thoroughfares join together areas most frequently used by MPs and staff going about their business, with plenty of space to step aside and benefit from chance conversations and exchanges, privately but safely. MPs stuck in small individual offices is a less ominous, but no less outdated, example of pre-digital working practices. Opposite Westminster, the York Road offers a striking range of modern, collegiate working environment that could serve as nearby inspiration.
He has some thoughts on how the structure of Government inhibits it:
Modern organisations are customer centric; their bosses oversee key functions that are aligned to their customers’ or users’ journeys. They are no longer siloed by functions that mirror operational processes (and are more convenient for the organisation than its customers). Government needs Secretaries of State for Prosperity and Wellbeing, for the Citizen Experience, and for Data and Privacy, if it’s going to respond to the needs of the modern world, not catch-all Secretaries of State for Agriculture, Health, or Local Government.
Government needs innovation and the capacity to defy convention: