Tag Archives: funeral industry

The regulation of the funeral industry

Normally that headline would have produced a big yawn and a switch to another post.  But, after the heart-breaking stories emerging from the criminal investigation in Hull, we hope to hold your attention for a little longer.

The very first speech I gave at Conference, back in 1998, was on precisely that subject.

Incidentally I always advise people to plan their first speech at Conference on a niche topic. Some debates scheduled in the “graveyard slot” attract few speakers so the chances of being called are very high. It can be really dispiriting to sit through a long debate on a hot subject waiting to be called – and the call never comes.

As it happens I did know a little bit about the industry, because members of my family have conducted many funeral services between them.

At the time of my speech the concern was that large American companies were buying up small family run funeral businesses, and injecting a stronger profit-making ethos. I had heard of bereaved people, at a highly vulnerable time in their lives, being harassed to buy more expensive coffins and memorial plaques. In contrast, a community based funeral director would know many of the families and provide appropriate and valuable support – indeed their reputation depended on it.

The industry is still not regulated by Government, and, shockingly, that means that anyone can set up themselves up as a funeral director. However, there are two trade bodies:  the National Association of Funeral Directors (NAFD) and the National Society of Allied and Independent Funeral Directors (SAIF), and they do provide a level of protection for the public.  Each has a code of practice. The NAFD Funeral Director Code is a comprehensive, professional code of practice, including a disciplinary procedure, but they recognise that it has no statutory status. SAIF has a similar Code of Practice for members.

You can check out whether a funeral director is a member of either body – here for NAFD and here for SAIF.

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