I’ve heard quite a few people say that MPs should concentrate on making laws and not act as “glorified social workers.” I totally disagree with that approach.
I’ve also heard politicians, ministers, even Liberal Democrat ones, confidently tell meetings that it’s fine, such and such a problem is fixed and the service in question is now working well when any service user will tell you that this is far from the truth.
This is why it’s so important for MPs to understand what problems people are facing and to take action to fix them.
One example of this comes from Orkney and Shetland. We all know that claiming benefits is s bit of a nightmare, particularly if you are required to have a Work Capability Assessment. If you live in a remote area, and they don’t come much more remote than those two islands, you could find yourself waiting for a very long time for that assessment, leaving you temporarily out of pocket.
Island residents took their concerns to local Lib Dem MP Alistair Carmichael who flew to Aberdeen last week to meet contractors Maximus (who replaced ATOS). The Shetland News reports: