Author Archives: Helen Morgan

Helen Morgan: 12 hours with an ambulance crew

It’s midday on a wet and windy Friday afternoon. Normally I’d be in a village hall for a surgery with constituents. Instead, I’m hurtling down an A-road being deafened by a siren in the back of an ambulance.

I’m with paramedics Steve and Julie and we’re responding to the first call of our 12-hour shift. It’s only minutes since we clocked on but the elderly lady in need of help has been waiting more than three hours. She’s got Covid symptoms and chest problems making her a category two call with a target response time of 18 minutes.

Indeed, by the time we pack up just before 1am we’ve been to four category two calls, all of which had been waiting at least two hours, and one category three with a 12-hour delay.

All of our response times are around 10 times longer than the target and today is a ‘good’ day by recent standards in Shropshire.

Posted in Op-eds | Tagged , and | 6 Comments
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