Tag Archives: ambulance services

Helen Morgan: 12 hours with an ambulance crew

It’s midday on a wet and windy Friday afternoon. Normally I’d be in a village hall for a surgery with constituents. Instead, I’m hurtling down an A-road being deafened by a siren in the back of an ambulance.

I’m with paramedics Steve and Julie and we’re responding to the first call of our 12-hour shift. It’s only minutes since we clocked on but the elderly lady in need of help has been waiting more than three hours. She’s got Covid symptoms and chest problems making her a category two call with a target response time of 18 minutes.

Indeed, by the time we pack up just before 1am we’ve been to four category two calls, all of which had been waiting at least two hours, and one category three with a 12-hour delay.

All of our response times are around 10 times longer than the target and today is a ‘good’ day by recent standards in Shropshire.

Posted in Op-eds | Also tagged and | 6 Comments

Mathew Hulbert describes his mum’s 11 hour ambulance wait

Many of us will have seen on social media that Barwell Lib Dem Councillor Mathew Hulbert lost his mum, Jackie, last week. We were all shocked that she had to wait 11 hours for an ambulance after a fall at her home. The picture, taken by Mathew’s sister,  shows  a happy Mathew and Jackie enjoying a drink earlier this year.

Mathew went on LBC last night to talk to Iain Dale about their ordeal.

A week ago yesterday my mum fell in the early hours. She pressed her buzzer. I got to the house. She said her ribs hurt so we didn’t move her.  We phoned an ambulance and they said that they were telling people it would be 10 hours before one came but not to worry, it would be sooner.

Unfortunately, the hours passed by. Mathew kept kept ringing up and was being told that the ambulance would be there as soon as possible.

It was the indignity of it for my mum, 78, frail, scared wondering when help would come and it didn’t for 11 hours.

It was incredibly difficult. This is someone you love and who brought you up and cared for you.

Eventually, after 11 hours, the paramedics arrived. Mathew said;

They couldn’t have been more caring and compassionate but it was still 11 hours too late.

Jackie was conscious and chatting as they took her off to hospital and at that point, there was no indication that she was in any danger.

Posted in Op-eds | Also tagged and | 4 Comments
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