Tag Archives: consumer protection

The Lib Dem legacy: right to 30-day refund becomes law

The BBC reports:

New consumer protection measures – including longer refund rights – have come into force under the Consumer Rights Act.

For the first time anyone who buys faulty goods will be entitled to a full refund for up to 30 days after the purchase.

Previously consumers were only entitled to refunds for a “reasonable time”.

There will also be new protection for people who buy digital content, such as ebooks or online films and music.

They will be entitled to a full refund, or a replacement, if the goods are faulty.

The Act also covers second-hand goods, when bought through a retailer.

People buying services – like a garage repair or a haircut – will also have stronger rights.

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Jenny Willott MP writes…Cracking down on copycat websites

imageThe internet has made life a lot easier in many ways for many people – I can hardly imagine a time when I wasn’t able to make online bank transfers, get a grocery shop delivered or book a holiday online. However, as we all spend more time online and use the internet to do increasing numbers of things, new problems and challenges arise which we have to address.

People deserve the same protection online as they get offline, and we need to make sure that we have the ability and resources to ensure this is the case.

Posted in News and Op-eds | Also tagged and | 1 Comment
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Recent Comments

  • Craig Levene
    Chris , 380 billion relates to the Wests aid. There is nothing wrong in asking how you get to a position that would be acceptable to Ukraine. It's position is ...
  • Ambighter
    Only a small point, but it is defence not defense in British English, or has Donald Trump banned that too and I just didn’t hear about it?...
  • Chris Moore
    And how dare those awful Ukrainians invade Kursk, part of Mother Russia? How much is that costing the British taxpayer? Disgraceful behaviour....
  • Chris Moore
    Btw: UK government figure of 12.8bn for total UK aid to Ukraine since the start of the war. What a shame Putin's surprise attack didn't take Kyiv on the fir...
  • ChrisMoore
    I entirely agree with Craig Levene: what a waste of money and life defending a country against an aggressor. How unrealistic and silly to want one's country ...