Author Archives: Mike Giles

There continues to be severe pressure on various UK public services, such as health, criminal justice, and social care. Reform of these services is badly needed, to improve outcomes for service users, patients, and victims, as well as providing value to the public purse.

However, the UK’s poor economic outlook makes reform challenging. The UK’s productivity is lower than France and Germany, the number of long-term sick has risen by 500,000 since Covid, and the annual cost of servicing Government debt is £83 billion in interest payments alone.

Artificial Intelligence

Yet there is a potential solution – Artificial Intelligence (AI) – which consultancy PwC says could grow the UK economy by 10% (£232 billion) by 2030. The predicted gains are from boosting innovation and increasing productivity, which can then make public services more effective.

Examples of how AI can reform public services, include: smart transportation, fraud detection, energy management, remote monitoring and more.

For example, AI could be used in healthcare to anticipate when someone may need preventative support, while internet-of-things devices could be used to help support the elderly. Predictive analytics could be used to identify businesses best-placed to receive grants and loans.

The introduction AI is already happening, and the Tony Blair Institute for Global Change has proposed a range of recommendations to improve the UK’s readiness and abilities in this area.

The potential knock-on effects of AI – such as on the protection of personal data and the jobs market – do need careful oversight and solutions.