In recent weeks, we’ve had a steady trickle of emails from people who have found themselves hit with a 403 error when they have tried to access Lib Dem Voice.
We are sympathetic to this, given that this has affected several members of the team, including me.
We’ve found that the solution is generally to clear out your cookies and cache. I’ve found that doing it for the last hour has got be back on the site quickly.
Our tech guru, Ryan, has been working hard to stop this happening. It’s not particularly easy to track down what is going on and he’s been trying various things to try to fix it. We are really grateful to him for the time and effort he has put in to this. We’re hopeful that he’s found the culprit and booted it into oblivion.
It would really help us if you could please let us know if it happens to you by emailing [email protected] so that we are aware. Do try clearing out your cookies and cache as that has virtually always sorted it.
Thank you for your patience.
* Caron Lindsay is Editor of Liberal Democrat Voice and blogs at Caron's Musings
2 Comments
No issues yet, Caron. Why does LDV make it so difficult to donate? why can’t you provide a simple link for us link addicted people?
It happened to me last week. I emailed Mary Reid, so I was part of the trickle. She suggested that I clear my cookies and cache. I did not know how to do that but a couple of days later I was allowed back in. Was that because Ryan resolved the problem for me, in which case please pass on my thanks to him, or was it “just one of those things”?