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Opinion: Driving better performance across public services

25 years ago, when I was Leader of Kingston Council, Margaret Thatcher was planning to introduce Compulsory Competitive Tendering (CCT) for services like bin collection and road sweeping. The Council Director responsible for these services started working out what measures he would take to improve efficiency and cut costs. But then the government announced a delay in CCT so he proposed shelving these plans. I said no.

I often recall this incident when the subject of competition in public services comes up. Liberals should never be afraid of competition where it is likely to lead to better public services. Nor …

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