Tag Archives: rail franchises

7 February 2019 – today’s press releases

  • Ghost Trains Add to GWR Chaos – Welsh Lib Dems
  • Davey: Govt needs to stop hitting people with higher energy bills
  • Vince Cable announces changes to top team
  • Lib Dem International Trade spokesperson slams Liam Fox for misleading House

Ghost Trains Add to GWR Chaos – Welsh Lib Dems

The Welsh Liberal Democrats have criticised Great Western Railway (GWR) for ‘ghost trains’ after trains after 21:00 between London Paddington and Swansea for Monday to Thursday next week (11th-14th) disappeared from the timetable.

The tickets have been removed from the timetable so passengers are unable to buy them but the trains don’t appear as cancellations on GWR’s …

Posted in News | Also tagged , , , , , , , and | 5 Comments

Baroness Jenny Randerson writes…Consumer rights should cover train franchises

The recent poor performance of the Southern rail franchise, operated by Govia Thameslink Railway, have cast concern at the Government’s decision to exclude rail from the 2015 Consumer Rights Act. An Act which allows customers to be adequately compensated for any excessive disruption. In addition, passengers being forced to travel in cramped conditions when ironically, there are tight regulations preventing the overcrowding of animals when they are transported by train, but no similar rules relate to people.

Recent news headlines have been filled with these chaotic tales and the genuine distress of travellers, but what is more worrying is that this relentless and overwhelmingly negative impact appears to have no end in sight despite the recent reinstatement of 119 services. Both Tim and I have provided numerous comments on how the Government should and must intervene in a situation that is completely and utterly out of hand, and we share the exasperation of GTR’s customers.

Posted in Op-eds | Also tagged and | 21 Comments
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