It’s a good year to be a Lib Dem: we’ve gained thousands of new members, hundreds of council seats and 15 new MEPs because we are united while the Tories and Labour tear themselves apart from within. No party is immune to mistakes though and that’s why I’m proud to say that – from 1 July* – if a new complaint is made against a Lib Dem member, it will be handled under our new complaints procedure, which is consistent, clear and fit for purpose.
Federal Conference voted for this procedure at Brighton in Autumn 2018 and it has since been accepted by each of the state parties in England, Scotland and Wales. It is now time to implement it.
No complaints procedure can work without people to run it. That is why I am proud to say that more than 400 people responded to call for volunteers and we will be ready to hit the ground running.
From 1 July 2019, complaints should be reported to the Standards Officer at LDHQ who will record the details in the case management system and send it on to the Senior Adjudication Team or “SAT”. The SAT comprises a Senior Adjudicator from each state party and our brilliant Lead Adjudicator, Fred Mackintosh. The four members of the SAT have many years’ experience in the party and a background in making decisions and dealing with complex problems.
When a case is first raised Fred will randomly assign it to one of at least forty trained and impartial Adjudicators, who will assign any case which is more than frivolous to one of either the formal or informal routes. At the same time the SAT will decide whether the member complained about should be suspended from membership whilst the complaint is resolved.