Lib Dem HQ has announced that Jeanne Tarrant has been appointed as Pastoral Care Officer. This post was created following the Helena Morrissey Report into process and culture within the party.

In August Party President Tim Farron explained what the party would be doing in response to that report. One of the commitments was to create the new post.

Jeanne introduces herself:

My role includes guidance, supporting and working with the wider party in implementing best practice for managing complaints, and producing best practice guidance. Also, ensuring such documentation is publicised and working with the training department to develop any training if required.   I will be responsible for supporting a wide range of people, including members, employees, volunteers, etc., across the party.

I can be contacted to give advice on a range of issues from how to make a complaint and next steps to giving advice and support to anyone who receives an initial complaint.  Whilst any concerns raised with me will be treated in the strictest confidence, notes will be made and your anonymity will be protected as far as possible but any serious complaint will be investigated, so that it may be resolved.  If in doubt about an issue please contact me so we can discuss it.

I am based in Headquarters but can meet with people outside the office. My hours of work are Monday to Friday 9-6pm and I can be contacted by phone on 07884 733262 or via email at [email protected] .

A little about me:  I previously worked for the Royal College of Midwives as a team manager and a Trade Union Officer.  I have extensive experience in negotiations, supporting members through disciplinary action, grievances, supporting individuals in raising concerns including whistleblowing, developing and maintaining relationships with different groups whilst preserving confidentiality and also developing training for shop stewards on the new equality Act 2010 on understanding and challenging various types of behaviour which may adversely affect others and damage working relationships.  And yes I am a midwife who occasionally practises to keep my hand in! My name is French and is pronounced ‘Zhanne’, think Leanne and add Je instead of Le.   I am looking forward to  working with you all in the future.

* Mary Reid is a contributing editor on Lib Dem Voice. She was a councillor in Kingston upon Thames, where she is still very active with the local party, and is the Hon President of Kingston Lib Dems.