Author Archives: Greg Foster

An update on Lighthouse – our new Local Party Management tool

Happy New Year!

Over Christmas and New Year, a team of HQ staff and almost 60 volunteer testers from across the party as well as the team at Prater Raines have been hard at work testing Lighthouse, the party’s new Local Party Management tool.

The feedback from those users has been really encouraging. They’ve found the system really intuitive and easy to use.

It’ll also work for all parts of the party – from branches up to state parties and will solve a number of other long standing issues as well (thought not all on day 1!)

Of course, launch day is fast approaching – and you’ll all soon be able to get your hands on it.

This is how we’re planning to roll out Lighthouse:

Posted in Party policy and internal matters | Tagged and | 6 Comments

Voting is now open in the 2019 internal elections

Moments ago, voting opened in the elections for Party President, and Federal Committees (including English, Scottish and Councillor Representatives).

Yesterday, I visited the (very secure) printer in Scunthorpe where the 13,000 postal ballots are being printed and I’m happy to confirm everything is very much on track and I’ve spent the morning triple checking the online ballot and emails. 

Fingers crossed, everything should go off without a hitch.

But I’m sure many of you have questions about how this last and most important part of the process works, so here’s everything you need to know!

How the process works:

If the party has an email on file for you, you’ll be voting online.

You’ll get an email today between 1100 and 2330. The emails are being sent in batches of 5,000 to try and ensure as many as possible get through.

Please don’t panic if you’re not in the first batch, the rest will be sent through the day.

The email is coming from [email protected], the sender name will be Nick Harvey and the subject line will be “IMPORTANT: Your ballot paper”.

It’s worth checking your spam/promotions folder if you can’t find it, as it may have gone astray in there.

If we can’t deliver to your email address for any reason, we’ll dispatch a postal ballot as soon as possible on Monday.

Posted in News | Tagged and | 8 Comments

News from the Membership Department – 60k people joined us this year – and how to get a replacement membership card

There are now (as of the time I’m typing) 120,995 members and 17,083 registered supporter of the Liberal Democrats.

That’s a record high – and means that just shy of 60,000 people have joined the Liberal Democrats as either a member or supporter this year. Most of them have joined, since fantastic local elections in May.

This latest membership surge comes after six months of extensive work to try and make membership better for everyone.

This all started with the implementation of the Supporter’s Scheme – which enabled us to do some really extensive work on the party’s membership database and fix a lot of long standing issues with how memberships were managed.

There’s still a lot more work to do (more on that further down) but we have made huge improvements to how the system works and it’s far more reliable and accurate than ever before.

Of course, the supporter scheme itself has proved both successful and popular – even without some of the more generous rights originally proposed.

The team have pulled together a report on the first three months of the scheme, which you can read here: www.libdems.org.uk/registered-supporter-report 

One of the big things those database changes enabled was to allow us to introduce a lot more automation.

Some of you will have already had it – the vast majority of our renewal communications happen automatically and members new get a confirmation when they’ve renewed their membership.

We’ve got big plans for where we want to take this next year – especially when it comes to supporting Local Party Officers and making sure they get support and advice on their new roles.

The next set of improvements will be a bit more visible than everything that’s been done so far.

We’re planning to replace the existing Salesforce interface local parties use with a user-friendly web interface we’re developing in conjunction with Prater Raines.

Prater Raines (as many of you know) are long-time suppliers to the party and almost all of their staff have been local party officers – so they’re the ideal people to help us build this.

The new interface won’t replace Salesforce – that will still be there in the background and be used by HQ, but local parties will enjoy a tailor made way to handle their donation reporting, manage memberships and their local parties.

We’ll also be able to implement a number of long asked for improvements which have not been possible in the current system – like knowing who your moved out members area.

The development timetable is tight but is intended to deliver access to the new portal from the start of January 2020. 

Posted in Op-eds | Tagged | 14 Comments
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